Standard Terms and Conditions for use of the “e-Office” &/or Ancillary Services

1. Definition

2. The agreement for use of the “e-Office”

In consideration of the Subscription Fee, the Service Provider grants to the Customer the right to use for its lawful business purpose during the Service Period the “e-Office” which comprises : -

(a) a local correspondence address in the Hong Kong Special Administrative Region [as may be designated from time to time by the Service Provider at its sole discretion] for receipt and temporary holding of mails addressed to the Customer;

(b) one local telephone number in the Hong Kong Special Administrative Region [as may be designated from time to time by the Service Provider at its sole discretion] for receipt of calls all over the world; and

(c) one overseas telephone number in the chosen service country [as may be designated from time to time by the Service Provider at its sole discretion] for receipt of local calls of the said chosen service country.

3. Policy on the use of the “e-Office”

Service Provider shall be under no obligation to receive, handle or store any mail (collectively referred to as “item”) which is not addressed directly to the Customer or its employees or is marked care of the Customer or its employees (or are understood to be having similar effect), unless otherwise agreed in writing between the Service Provider and the Customer. Upon receiving such items, the Service Provider may dispose of the same in such manner as it shall think fit without any notice to the Customer.

Unless otherwise requested, Service Provider will only collect on behalf of the Customer letter-size mails from government or business entities. Upon receipt of any oversized mail, the Service Provider will immediately return such mail to the sender and bill the Customer for any mail or freight charges if it has incurred such charges.

The “e-Office” is for the Customer’s use only and is not to be used for high volumes of mail, resulting from, for example, advertising campaign responses. Its use is subject to the Service Provider’s “fair use policy” whereby if at any time, in the Service Provider’s sole discretion, the use of the “e-Office” exceeds the level of use reasonably expected from someone using such office for individual or single company use, the Service Provider is entitled to terminate or suspend the Customer’s account with the Service Provider for use of the “e-Office” without prior notice (though the Service Provider will attempt, but is not so obliged, to confirm such termination or suspension by subsequent notice).

Apart from the aforesaid, the Service Provider may in its absolute discretion refuses to accept delivery of any item for any reason, including but without limitation to any of the following : -

(a) there is no or insufficient prepaid postage;

(b) any payment from the Customer is outstanding;

(c) if it appears to the Service Provider, in its sole opinion, that delivery of the item is in breach of any of the laws of the Hong Kong Special Administrative Region; or

(d) if the “e-Office” is being used for the storage or delivery of items of value.

If the Service Provider refuses to accept any item for a Customer, it will endeavour to inform the Customer at the Customer’s last known address of that decision but Service Provider shall not be responsible for any loss, damage or other consequences to the Customer or any third party.

The Service Provider has no knowledge of the value of any item nor will it accept any notification or declaration of the value thereof. Accordingly, the liability of the Service Provider in respect of any damage or loss of any kind whatsoever is limited to US$1.00 for each item and shall not in aggregate exceed US$10.00 for each month.

The Service Provider shall not in any event be liable for any indirect or consequential loss, including loss of profit, however it may arise, nor for any liability, cost, claim, demand or expenses arising from any event including, but not limited to, any loss, damage, delay or wrong delivery of postal items.

Item addressed to the Customer will be stored for three (3) days free of charge, after which the Customer will be charged US$5.00 per mail per day. Rates charged for calls are subject to change without notice.

4. Service Provider’s services (being subscribed to be used as “Ancillary Services”)

The Service Provider also offers various services as particularized below at its website www.worldtradebc.com & other websites owned and operated by worldtradebc.com (collectively referred to as the “Service Provider website(s)”), which services may be subscribed to be utilized by the Customer as Ancillary Services at such Service Charges, if any, as stipulated from time to time in the Service Provider website(s) : -

(i) diversion of incoming telephone calls to any other landline or mobile telephone, as the case may be, subject to the Service Provider’s acceptance of such chosen destination;

(ii) answer of such telephone calls on behalf of the Customer by the mode of secretarial service whereby message shall be taken from the caller and forwarded to the Customer via email;

(iii) forwarding of items delivered to the local correspondence address by the Hong Kong Postal Service or any statutory or other body authorized from time to time by law to operate mail delivery service to one particular address [all over the world] as shall be designated by the Customer from time to time.

Any use of such services stipulated under clause 4.1 by the Customer which exceeds or is out of the scope of time span of free service as set out in the Contract are all subject to such Service Charges for the Ancillary Services based on the rates as set out in the Service Provider’s Rate Table, as may be stipulated from time to time in the Service Provider website(s) or changed by the Service Provider without prior notice. Continuous use of the Ancillary Services by the Customer after change of the rates is effected shall be deemed to be acceptance such rates with knowledge thereof. Rates are based on a full minute and call times for each call are billed in full minute increments after the initial one-minute minimum. Charges for a call commences as soon as the called number is answered by person, machine or otherwise and the credit balance is reduced for each answered call in accordance with the rates; and a call is immediately disconnected or terminated when the Card’s credit balance becomes zero.

5. Subscription Fee, Service Charges & security deposit

The Customer agrees and undertakes as follows : -

(a) to pay to the Service Provider the first 6 months’ Subscription Fee upon [commencement/execution] date of the Contract as well as the subsequent Subscription Fee in advance on the fist day of the relevant service month during the remaining period of the Subscription Period;

(b) to pay to the Service Provider at the end of each month or upon demand the Service Charges for use of such Ancillary Services that are not provided free of charge and are used during that month or over a particular period as Service Provider may specify;

(c) to pay to the Service Provider interest at the rate of two (2) per cent per month on any monies owed by the Customer to the Service Provider in the event that the same shall be in arrears for seven (7) days after the presentation of the relevant invoices; and

(d) to deposit with the Service Provider such Security Deposit as set out in the Contract for the performance and observance of the undertakings contained in this clause, which security deposit shall be refundable free of interest within fourteen (14) days after the expiration of the Service Period or the earlier termination of the Contract, whichever shall be the earlier, or such longer period as may be necessary to ascertain such amount which is due to the Service Provider by the Customer PROVIDED THAT there shall be no arrears of accounts payable by the Customer remaining unsettled and no breach of any of the Customer’s undertakings contained herein. Any determination by the Service Provider as to any amount due from and payable by the Customer under the Contract shall, in the absence of manifested error, be conclusive and binding on the Customer.