eSecretary
With a patent pending “TwoCall” telephony technology, eSecretary is designed to attend to your telephone calls 24 hours a day, so that it can facilitate continuous and very economical business communications, especially for customers who have to pay high telephone tariffs in their home country.
Our eSecretary provides the following services to assist the day-to-day running of your overseas business.
A. Rerouting your Incoming Calls
B. Making Outgoing Calls
C. Organizing Teleconference
D. Answering Service
E. Voicemail
F. Roaming
A. Rerouting your Incoming Calls
Any incoming calls to your overseas offices can be rerouted to your desired destination by instructing your eSecretary on the phone. Moreover, the rerouting service is not restricted to your headquarter only. You can receive overseas incoming calls even when you are at home or traveling aboard. We provide economic charges for rerouting from Hong Kong to your desired countries.
Below are the re-routing charges. For details, please refer to our Rates Table
|
Call |
WTBC Charges |
|
(1) Hong Kong -> |
FREE |
|
(2) Hong Kong -> |
US$ 0.02 |
|
(3) Hong Kong -> |
US$ 0.02 |
|
(4) Hong Kong -> |
US$ 0.02 |
|
(5) Hong Kong -> |
US$ 0.20 |
|
(6) Hong Kong -> |
US$ 0.20 |
|
(7) Hong Kong -> |
US$ 0.26 |
|
(8) Hong Kong -> |
US$ 0.14 |
B. Making Outgoing Calls
World Trade offers competitive calling rates for its members. The charges can be deduced from the chart above. Per your instructions, eSecretary can make outgoing calls on behalf of you and only transfer the call back to you when it is connected.
For example, from Shanghai to London, the charge is therefore (2)+(3) = US$ 0.04
|
Call |
WTBC Charges |
Other Operators |
|
Hong Kong -> Hong Kong |
FREE |
US$ 0.02 |
|
Shanghai -> London |
(2)+(3)=US$ 0.04 |
US$ 0.46 |
|
Shanghai -> New York |
(2)+(4)=US$ 0.04 |
US$ 0.31 |
|
Vietnam -> Indonesia |
(5)+(6)=US$ 0.40 |
US$ 0.48 |
|
Philippines -> South Africa |
(7)+(8)=US$ 0.40 |
US$ 0.80 |
|
South Africa -> New York |
(8)+(4)= US$ 0.16 |
US$ 0.99 |
C. Teleconferencing
World Trade teleconferencing is a valuable feature which enables you to host a meeting with your customers and/or your staff at anytime and anywhere they may be. We can easily host a conference of 7 to 8 parties at anytime. Once you have subscribed to our service, you can instruct your eSecretary to schedule and manage conference calls at your convenience.
D. Answering Service
Email your desired answering message or choose one of our messages from the list below and your eSecretary will record it on behalf of you. Moreover, you can change or control the voice mail message at your eOffice(s) from your head office.
Examples of our client messages for your reference can be found under "FAQs."
E. Voicemail
Every call is a business opportunity!! World Trade voicemail is a simple solution to avoid missing a call. All your unattended calls are sent to our 24 hours voicemail service and your eSecretary will immediately convert the voicemail into audio file and send to you via email.
WT Mobile & WT Web:
Once you have subscribed to our service, you also have an option of triggering eSecretary services electronically through using WT Mobile application and WT Web. Please contact our representatives for more details.
The eOffice and the eSecretary are your ideal business solutions for you in taking the first step in exploring a new and foreign market. Moreover, any additional eSecretary services would not incur any extra charges unless we inform you in advance and receive your consent.
F. Roaming
Please contact our representatives for more details.
