What is eOffice?
Global trade has been expanding at a very rapid pace since the 1990s and more big companies are increasingly taking advantage of this historical opportunity to establish their overseas offices in major cities. With the continuous advancement in technology, these multi-national companies are using eOffices to replace their conventional overseas branch offices. And in doing so, they can lower significantly their operating costs and improve greatly their overall profit margin.
The eOffice is not a new concept: many multi-national companies are already using it, e.g. British telecommunication companies are using their service centres in India to serve their customers with much success. Another prime example is banks replacing their branches with ATMs, using their overseas eOffices to execute foreign exchange services and providing toll free service hotlines for their customers. eOffices function just as well as actual overseas offices, with the additional advantages of no additional hiring of overseas employees, and having all your overseas operations under the control at your headquarters. And you only need to invest less than 1% of your capital for an otherwise actual overseas office.
How do you add value to your company?
1) Increases your productivity by 3 times. You can extend your business hours from 8 hour a day to 24 hour a day. As shown in the diagram below:
2) An independent survey shows that if you have an overseas office in your buyers's home turf, over 90% of them will contact you, based on the following reasons:
a) There are no language barriers.
b) There is no time zone difference.
c) A convenient and economical communication channel.
d) A phone call enable them to have direct and immediate response to their enquiries.
e) Expect you to have better knowledge of the local market.
f) May have a showroom at that location or other after sales services.
g) Since your eOffice is in the same location as the buyers, they will have to find it necessary
to contact you to find out whether you are their competitors business partners, it is to their
utmost interests to find out whether you are a friend or foe.
For more detailed information on this survey, please click on survey3) While email is an important means of communication, a telephone call is a more direct and prompt way to expedite the business process.Also, during a business dialogue, both parties can explore other possibility of corporation, therefore, gives rise to greater opportunity
4) In the long run, having an overseas eOffice will strengthen the relationship with your overseas customers, as they feel they are working in the same time zone as you are, and the time and geographic barriers have been removed.
5) Low operating cost - Less than one percent of the cost compared to that of running branch offices.
6) You can operate all your overseas eOffices from your headquarters, and since you do not have a physical present in those countries, in most cases, you are not subjected to any regulatory matters like tax, labour law, taxes, etc.
7) An eOffice allows you to bring out the full potential of your company while minimizing the downsize risk to US$100.00
What are eOffices?
eOffices are set up to replace overseas branch offices. You can easily control your eOffices and quickly expand your overseas network. An eOffice functions exactly like an overseas branch office; it's just like having an overseas hotline number, which will improve your competitiveness and helps you seize market opportunities.
What do you get for $100 ?
The following services will be included in your monthly fee of US$100:
- An overseas telephone number with unlimited (free of charge) incoming calls. You can choose from our list of over 300 cities in our database at a monthly value of US$35. Any incoming calls will be routed free-of-charge to your Hong Kong eOffice. You may use your eOffice as your headquarters.
- Includes all the supporting services of eSecretary.
- Our eOffices can function exactly like actual offices. A US$30 monthly prepayment value will provide you with 1,500 call units for call forwarding (Please refer to eSecretary for further information).
- Call forwarding outside of Hong Kong where internet phones are prohibited, call-forwarding will be performed by our eSecretary at a reasonable charge.
- For countries with high IDD rates, the eSecretary service offers significant savings on telephone tariffs.
- A US$100 deposit is required for eOffice services.
- International telephone conferencing - you will be assigned a conference number.
- Answering Service
- Voicemail
- Roaming
With the rapid globalization trend of trade development, more and more big companies are taking advantage of this opportunity to establish their overseas offices in major cities. By setting up their overseas offices, they can tap the resources of the overseas markets and improve their competitiveness as well as increasing their international market share.
These big companies realize that with the continuous advancement in technology, they can now use eOffices to replace their conventional branch offices. And in doing so, they achieve noticeable improvement in their profit margin. (A prime example includes replacing bank branches with ATMs. Another example is HSBC (in Guangzhou) using their eOffices in Hong Kong to serve its Hong Kong customers. Others companies include IBM, Hewlett Packard also use e-Offices to better serve their customers.)
